Frequently Asked Questions
Everything you need to know about organizing your gear.
How do I know if a rack will fit my specific board or equipment?
Each product page includes a 'Specifications' section with maximum weight capacities and dimensions. We recommend measuring the thickness and width of your gear to ensure a secure fit before purchasing.
What is your return policy for storage systems?
We offer a 30-day return policy on all unused items in their original packaging. If the rack doesn't fit your space or equipment as expected, you can initiate a return through our online portal.
Do you ship internationally?
Yes, we ship our storage solutions worldwide. Shipping costs and delivery timelines are calculated at checkout based on the weight of the items and your specific destination.
Is mounting hardware included with my purchase?
Most of our wall-mounted racks include heavy-duty screws and drywall anchors. Please check the 'What's in the Box' section on the product page to confirm exactly what hardware is provided.
Can your outdoor racks withstand salt air and humidity?
We offer a specific line of weatherproof and aluminum racks designed for coastal environments. Standard steel racks are recommended for indoor or garage use only to prevent corrosion.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on our website.